Вакансия Middle Technical Writer

34 вакансии
Специализация: Technical Writer
Уровень: Middle
Опыт: 2 года
Уровень английского: Не важно
Город: Минск
Размер компании: 500

We are looking for a talented Technical Writer with a passion and knack for taking complex topics and breaking them down with a customer lens. Technical Writer will be responsible for creating documentation for our client who would like to build up a documentation library to describe all product artifacts.

Project description

The application is a workload automation platform that provides a centralized, enterprise-wide interface for planning and controlling execution of business processes, applications, data, middleware, and infrastructure. The team is working on the tool that helps to simplify management of the data between different instances of the main application. It offers advanced capabilities for storing, organizing, sharing and using job data across multiple application instances. It supports best practices for change management and maintains a complete history and auditable record of revisions.

The team is allocated in Minsk, top managers are in Chicago. Team members use Jira to generate backlog and to prioritize items. There is basic documentation on the project. The team follows Scrum. Communication mainly consists of daily stand up meetings, planning meetings, retrospective, and interpersonal communication. Team members use Slack, Skype and Zoom.

Responsibilities

  • Gather technical information from primary and secondary sources
  • Write clear, accurate and well-structured technical documentation that enables customers to use and manage software effectively and efficiently
  • Prepare technical documentation for external developer audiences, such as developer guides or API reference docs
  • Work as an embedded member of our product management and engineering teams to produce top-quality documentation for software application
  • Produce product documentation, such as product FAQs, internal confluence pages, and training materials to help promote the broader team’s product knowledge
  • Collaborate with development team to collect technical and methodology information and subsequently incorporate that information into writing technical and non-technical docs
  • Identify and analyze documentation needs
  • Maintain documentation with changes that reflect any updates/upgrades
  • Create effective graphics and videos that compliment and supplement written content
  • Generate creative ideas while working both independently and collaboratively as part of a team
  • Collaborate with US technical writers
  • Participate in meetings with US team

Requirements

  • Experience with technical writing or product documentation with a portfolio of writing examples
  • Experience of working with US customers/US technical writers directly
  • Upper-Intermediate+ English communication skills (both written and spoken)
  • Ability to analyze and transform complex software solutions and analytics into accurate, user-friendly documentation
  • Experience with working in a technical industry, understanding basic terms, grammar, writing style, sentence form, and structure
  • Excellent interpersonal skills for effective communication and collaboration with different levels of the organization and work effectively with colleagues
  • Technical background is highly desirable
  • Strong interest in working with and learning about all parts of the product development life cycle
  • Creative and a critical mindset
  • Experience with HTML/XML/CSS/API is a plus
  • Video tutorial creation and/or developing illustrations is a plus
  • Self-motivated and self-reliant, with the discipline to work as well independently as with others

We offer

  • Experience working with colleagues locally and abroad
  • Opportunities for self-realization
  • Possibility for career development
  • Friendly team and enjoyable working environment
  • Flexible working hours
  • Medical and family care programs
  • Sport activities coverage (including AllSports card)
  • Fully paid by Forte 5 sick days during the working year
  • Internal English courses provided by Forte Teacher
  • Comfortable and fully equipped workplace
  • Loyalty Card

Join us and be a part of our team!

0e21b388cf4bb539456dcb20c3c06b20
Представитель компании