Вакансия Administrator Zendesk / Consultant Zendesk

46 вакансий
Специализация: Other
Уровень: Junior
Опыт: Без опыта
Уровень английского: Pre-Intermediate
Город: Брест
Режим работы: Полный день
Размер компании: 750

Founded in 2008, SolbegSoft provides premium quality IT services to customers across the globe. With extensive technological expertise and wide experience across industries, we develop high-end solutions, helping companies optimize business processes, boost performance, and thereby achieve strategic goals.

We are looking for Administrator Zendesk / Consultant Zendesk to join our team.

Project: new project to introduce Zendesk into the work of the airline.

Responsibilities:

  • Collection of requirements for the system to be implemented.
  • Preparation of the deployment plan and setting up of the Zendesk account for 100 users.
  • Finding the best ways to solve the Customer’s problems, using Zendesk tools.
  • Setting up the Zendesk account in accordance with the deployment and configuration plan.

Qualifications:

  • Zendesk configuration and administration experience from 2 years.
  • Experience of managing a support team.
  • Ability to conduct business communication, to ask the right questions, to clarify the needs and problems of the client.
  • Professionalism and responsibility.
  • Teamwork.
  • English A2 (Pre-Intermediate).

Will be as an advantage:

  • Zendesk Account Deployment Experience.
  • Zendesk certificates.
  • BA experience or technical backing.

Social Package:

  • Flexible schedule.
  • 100% paid sick leaves.
  • Health insurance.
  • Paid certification.
  • Sport compensation.
  • In-company library: any technical literature that you've ever dreamed of.
  • Paid training courses and participation in conferences.
  • English classes.
  • In-office gym, tennis table, under-roof bike parking, and even more.
  • Social events, team buildings, and special gifts.

What is Solbeg?

  • A stable company with 12+ years of history and HTP Membership.
  • 400+ employees with offices in Minsk, Brest, New York, San Diego, Mumbai.
  • A great mix of older and younger generations of engineers (the average age of our team is 32 years old).
  • A combination of multicultural engagement and respect to Belarus culture.
  • A passion for new technologies and environmental concern.
  • A flexible work environment that encourages work-life balance.

SolbegSoft is committed to a diverse workforce and is an Equal Opportunity Employer.

Give your career a flying start with SolbegSoft!

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