Вакансия Cloud Operations Manager

8 вакансий
Специализация: Project Manager
Уровень: senior
Опыт: 5 лет
Уровень английского: Advanced/Fluent
Город: Минск
Режим работы: Полный день
Размер команды: 3—5
Размер компании: 350
sonarqube
git
linux
junit
jenkins
gradle
jira
agile
Windows
confluence
bitbucket
intellij idea

Kyriba is looking for a professional Cloud Operations Manager who wants to lead our Minsk Operations team.  The Minsk team will augment our teams in San Diego and Paris.  Our team is responsible for availability, performance, efficiency, monitoring, capacity planning, and incident response of Kyriba’s production, development and test Linux and Windows systems.  

As a member of the Technical Operations leadership team, you will be managing the Cloud Operations Team responsible for the operations, incident response, service delivery and process management of Kyriba’s leading financial technology products, including payments, risk management, business intelligence, and fraud prevention. Success in this position requires a team player with strong technical acumen and a solid understanding of the best practices in SaaS operations and service management in a global 24x7 large-scale SaaS environment. He or she will be working in tight collaboration with engineering, DevOps and product managers on designing Kyriba’s vision and roadmaps. The ideal candidate is passionate and curious about the latest technologies and embraces working in a multicultural and international environment.

Key responsibilities and duties:

  • Fully own the day-to-day infrastructure support and operations of the Kyriba SaaS platform - we run our business 24x7x365 across multiple locations, time zones, and languages 
  • Build a world-class Operations organization by mentoring and attracting engineering talent 
  • Long-term strategic responsibility for Network and Systems Management, including mid to long term future design 
  • Design scalable, reliable and efficient monitoring applications required for Product management and service level viability
  • Ensure a clear and accurate set of periodic metrics are created and maintained to indicate the status of the Kyriba systems at any one time 
  • Participate actively in defining Kyriba’s technology roadmap 
  • Act as product owner for internal automation, monitoring, deployment and testing tools 
  • Implement, manage and enforce internal and external processes for Incident, Problem and Change management, internal and external SLAs for platform availability and service requests 
  •  Act as internal ITIL champion 
  • Active in continuous improvement of the existing process, methodologies, technologies, and practices 
  • Effectively working with team members across multiple geographies 
  • Coach and develop team leads as well as team members 
  • Attract, hire, develop and retain talent to strengthen the team or fill gaps in core competencies 
  • Manage performance of teams and individuals reporting to you 
  • Mentor team members to build core competencies in systems architecture, operations standards development, and documentation practices   
  • Participate in process flow analysis and process design along with the Systems Engineering Group 
  • Share best practices and be consultative to sales and prospective clients 

Qualifications: 

  • Solid track record of operations leadership and building world-class teams 
  • Ability to “lead from the front”, coach and mentor the organization on operations best practices 
  • Hands-on experience with Linux, Windows, databases and SaaS platform 
  • Comfortable with Agile/Scrum Software Development practices, ITIL processes 
  • Familiarity with tools knowledge: Jenkins, Git, BitBucket, Gerrit, Gradle, Jira, Confluence, Sonar, Junit, IntelliJ … 
  • Ability to work on multiple projects and conflicting priorities 
  • Degree in Computer Science, Software Engineering or related discipline is highly desirable 
  • Effective communication skills in English, both verbal and written. 
  • Experience with Production Systems Scalability 
  • Experience with File Management structures and technologies

Some things you will receive:

  • Assistance with professional and personal growth: conferences and trainings, English classes in the office; 
  • Experience in working with cross-cultural teams; 
  • Competitive compensation and bonuses for high performance; 
  • Regular assessments and salary reviews; 
  • Employee recognition program;  
  • Medical insurance for the whole family, incl. dental care; 
  • Sports, family care, sick days, day-off for birthday,  and many-many more.

Learn more about Kyriba Minsk team here: https://www.facebook.com/KyribaMinsk/

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