Maintenance / DevOps Engineer (Application & Infrastructure Support)
IDT BelarusAbout Us
IDT Corporation is an American telecommunications company founded in 1990 and headquartered in Newark, New Jersey. Today it is an industry leader in prepaid communication and payment services and is one of the world's largest international voice carriers. IDT’s flagship brand is Boss Revolution, which includes International Calling, Mobile Top Up, and Money Transfer services. IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion. More information at www.idt.net
Position
IDT is looking for a Maintenance Engineer for Application & Infrastructure Support team to be a key part of the Technical Operations Group. This position will be mostly important on defense for Applications and Services in our Production environment. They will provide end-to-end support for revenue generating applications as well as internal tools used by IDT employees. The Maintenance Engineer will work closely with Development/QA teams, System Administrators, DBAs, Network Engineers and Product Owners in the Commercial department. This position will be responsible for maintaining applications built on a diverse technology stack including IIS, .NET / Java applications, and Oracle. The candidate must be focused, hard-working, and self-motivated with the ability to work across teams and organizations.
Responsibilities:
- Analyze and resolve high level Production issues (L2 and higher).
- Work closely with the Application Development teams to troubleshoot and learn.
- Be part of a 24x7 on-call support (on schedule).
- Provide a RCA for production issues to avoid recurrence.
- Understand applications and services being supported from both customer and technology perspectives
- Build relationships with business users and technology groups.
- Development of support for an automated application deployment system.
- To take part in rolling out new releases and as well in updating applications on prod.
- Improvement of monitoring systems.
Work schedule:
Changeable schedule, without night shift.
Preferred Qualifications:
- Experience supporting distributed applications on Windows and Linux
- Experience with IIS Web Server, Tomcat/JBoss and SQL
- Experience with Networks, Firewalls, File Shares, Windows and Linux OS
- Good written and oral communication in English
- Ability to communicate technical issues to non-technical business colleagues
- Strong sense of customer perspective and proven problem-solving skills
- Passion for continuous process improvement
- English skills (intermediate+)
Desired Skills (great advantage)
- Excellent experience with SQL
- Experience with VoIP/SIP
- Experience with AWS environment is a plus
- Ability to read/write code is a plus
- Experience with Agile and Scrum\Kanban processes and methods is a plus
Требования к кандидату
- Технологии: Linux, Tomcat, sql
- Иностранные языки: Английский — Upper Intermediate
- Дополнительно: Принимаются заявки от иногородних (при условии переезда)
IDT Belarus is based in Minsk and is registered in Hi-Tech Park. It is a part of IDT Corporation, which is an American telecommunications company founded in 1990 and headquartered in Newark, New Jersey.
Today it is an industry leader in prepaid communication and payment services and is one of the world's largest international voice carriers. IDT is listed on the NYSE, employs over 1300 people across 20+ countries and has yearly revenues in excess of $1.5 billion USD.
Several interesting facts about IDT Corporation:
- IDT operates in 147 countries around the world!
- IDT is the biggest provider of International Airtime Top-Up (IATU) across the USA!
- IDT is the pioneer of VoIP!
- IDT is a leading global carrier of international voice traffic carrying over 30 billion minutes!
- IDT is the largest calling card company in the world!
IDT Belarus – our Product development center in Minsk – is working on innovative solutions to achieve the larger mission of IDT Corporation, which is to help people stay in touch and to share resources with their friends and family around the world. IDT Belarus will be driving further development and providing ongoing support to our flagship brand Boss Revolution, which includes International Calling, Mobile Top Up, and Money Transfer services, as well as our other brands like Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services.
You probably have looked at quite a few companies around, but IDT is different. First, we are a truly global team with 1300 people working across all continents, apart from (at the moment!) Antarctica. Despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Secondly, our exciting growth plans in Minsk make it a great time to join us. Our people is the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. If you want a join a company that will help you become your brilliant best and achieve amazing results, then please come and have a chat with us!
Эл. почта: minsk-hr@idt.net
Сайт: idt.by
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