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Technical Writer

WorkFusion, Inc.
Полный деньMid
#85691Минск По Задать вопрос

Who we are
WorkFusion is a software robots company. We use AI to help large companies do with technology what they did before with people.
•    3rd among Top 10 FinTech Companies to Watch in the World
•    2015, 2016 SIIA CODIE Award winner
•    2016 Gartner Cool Vendor in Smart Machines
•    Highest in Vision and Capability for RPA according to Everest Group
•    Forrester top 10 hot AI Technologies

What we do
Imagine the expanse of human talent within a mega-bank, a huge insurance company or a giant healthcare organization: 20,000 super smart people spend half of their days hunting for information, categorizing and extracting documents, PDFs and websites, and keying the bits that matter into a structured format like an Excel spreadsheet. It’s drudgery, and it saps their capacity for more creative, revenue-generating work. Born of a research project at MIT CSAIL, we’ve built a platform that unobtrusively watches their efforts, finds patterns in huge volumes of data, and uses robotics and machine learning to automate the routine work. The smartest companies in every major industry use WorkFusion to improve workforce engagement, drive operational agility, and improve customer service.

Position
Technical Writer role requires a communicative and meticulous individual proficient in explaining complex ideas in an understandable way. To fit for this job, s/he should be able to quickly and thoroughly learn the functionality of WorkFusion platform to give explanation and answer a variety of questions from  trainees undertaking certification. Polite, clear and confident oral and written communication in English is a must, as well as technical aptitude and proactive approach. We are looking for a person who does not wait for orders but independently handles problems and constantly analyzes the existing methods to improve the efficiency of the process. This highly sought-after individual does not lose head in ambiguous and stressful situations and always strives for self-improvement.

Key responsibilities
•    Create new AutomationAcademy course content (descriptions of course/module/lesson goals)
•    Tune courses parameters, detailed testing from Student perspective
•    Improve articles on Knowledge Base. Create new articles to match Student Role
•    Prepare Academy marketing messages, collateral presentation slides
•    Create video tutorials and screencasts, write scenarios, narrator texts
•    Create hard-copy course books for Students
•    Help with Support questions

Qualifications/Experience
•    2+ years technical writing practice; portfolio required (texts and graphics, video tutorials if available)
•    English level: sufficient for writing technical documentation. Fluent speech will be a huge advantage
•    Familiarity with technical writing standards like Microsoft Manual of Style or similar
•    Programming-oriented mindset
•    Technical background (operating systems, protocols, web technologies, data formats, data bases)
•    Design skills (creating schemes, diagrams, typography, text formatting, web page styling)
•    Strong organizational skills, proactive application of them to perform tasks more effectively
•    Experience in producing course materials, video lessons will be big plus

Benefits
•    Smartest people in the industry and the most interesting product on Belarusian market
•    Comfortable working environment and ample workspace in modern separate office building with a private parking lot
•    Competitive salary and participation in the shares of the company (stock options)
•    20% of working time for self-development
•    Comprehensive social benefits package, including:
    o    Health insurance covering all the best med centers for you and your family
    o    Sport expenses compensation
    o    Fresh fruit in the office
    o    Professional and English trainings
    o    Team activities
    o    100% paid sick leave and 25-day paid vacation

To apply please submit your cover letter and CV to europe.careers@workfusion.com.

Требования к кандидату

  • Иностранные языки: Английский — Advanced
  • Дополнительно: Принимаются заявки от иногородних (при условии переезда)
NataliaYushko — Наталия Юшко HR-менеджер


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Who we are
WorkFusion is a software robots company. We use AI to help large companies do with technology what they did before with people.
•    3rd among Top 10 FinTech Companies to Watch in the World 
•    2015, 2016 SIIA CODIE Award winner 
•    2016 Gartner Cool Vendor in Smart Machines 
•    Highest in Vision and Capability for RPA according to Everest Group
•    Forrester top 10 hot AI Technologies

What we do
Imagine the expanse of human talent within a mega-bank, a huge insurance company or a giant healthcare organization: 20,000 super smart people spend half of their days hunting for information, categorizing and extracting documents, PDFs and websites, and keying the bits that matter into a structured format like an Excel spreadsheet. It’s drudgery, and it saps their capacity for more creative, revenue-generating work. Born of a research project at MIT CSAIL, we’ve built a platform that unobtrusively watches their efforts, finds patterns in huge volumes of data, and uses robotics and machine learning to automate the routine work. The smartest companies in every major industry use WorkFusion to improve workforce engagement, drive operational agility, and improve customer service.

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