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Technical Expert/Support

HYPERVSN (by Kino-mo)
Полный деньБез уровня
#85428Минск По Задать вопрос

Kino-mo is looking for Technical Expert in Minsk office.
Kino-mo is a London-based company that develops hi-tech smart visual technologies. Kino-mo received a number of British awards, worked with global brands from Samsung and Intel to Aston Martin and was awarded Top 3 British innovations of the year.

RESPONSIBILITIES:

  • Deliver 24/7 excellent technical support for Kino-mo customers and partners regarding HypervsnTM product
  • Establish the initial contact and provide support by Skype, e-mail, and remote connection to customer systems
  • Respond to customer enquiries by diagnosing issues and providing the most appropriate technical solutions, or escalating to the necessary specialist
  • Maintain knowledge database by logging case notes, correspondence, solutions, documents, and other records

REQUIREMENTS:

  • Excellent knowledge of English, both oral and written. Required to possess ability to effectively communicate with different customers, including native and non-native speakers
  • Advanced PC user (knowledge of Networking basics is required)
  • Ability to work flexible hours if needed, and adjust to changing schedules (sometimes with short notice)
  • Job experience in working in Technical support or related fields is a plus
  • Ability to communicate productively with team members (face to face and via e-mail)
  • Must possess attention to detail and strong problem solving skills

BENEFITS:

  • Smartest engineers and innovative product on the international market
  • Comfortable working environment and ample workspace
  • Competitive salary
  • Professional and English trainings
  • Team activities
  • 100% paid sick leave and 27-day paid vacation

Требования к кандидату

  • Иностранные языки: Английский — Advanced
ksusha.turlo — Оксана Турло HR-менеджер


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HYPERVSN (by Kino-mo) is an award-winning British company developing hi-tech visual solutions.

From a start up backed by world-recognised investors Mark Cuban and Sir Richard Branson, HYPERVSN has grown into a globally emerging company developing and delivering smart, emotionally compelling and visually impactful technologies.

HYPERVSN received an array of awards including Top 3 British Innovations of the Year and was named among World’s 10 Most Impressive Technologies by Mashable and USA Today.

Our awards:

- Winners of Dragon's Den

- Top 3 British Innovations of the Year 2015

- Tech Start-up of the Year 2015 (by Virgin)

- Top 5 Products at CES-2016 (by Yahoo)

- Digital Signage Product of the Year AV Awards 2018 (by AV Magazine)

Our technology has been featured by Forbes, BBC, CNN, USA TODAY, Financial Times, Entrepreneur, Mashable, The Telegraph, Daily Mail, etc.

Эл. почта:

Сайт: www.hypervsn.com

Офис:

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