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CRM/ERP Administrator

WorkFusion, Inc.
  • SalesForce
  • English
  • Salesforce instance
  • SFDC
  • Excel
  • PowerPoint
Полный деньMid
#84800Минск По Задать вопрос

Who we are

WorkFusion is a software robots company. We use AI to help large companies do with technology what they did before with people.
•    3rd among Top 10 FinTech Companies to Watch in the World
•    2015, 2016 SIIA CODIE Award winner
•    2016 Gartner Cool Vendor in Smart Machines
•    Highest in Vision and Capability for RPA according to Everest Group
•    Forrester top 10 hot AI Technologies

What we do
Imagine the expanse of human talent within a mega-bank, a huge insurance company or a giant healthcare organization: 20,000 super smart people spend half of their days hunting for information, categorizing and extracting documents, PDFs and websites, and keying the bits that matter into a structured format like an Excel spreadsheet. It’s drudgery, and it saps their capacity for more creative, revenue-generating work. Born of a research project at MIT CSAIL, we’ve built a platform that unobtrusively watches their efforts, finds patterns in huge volumes of data, and uses robotics and machine learning to automate the routine work. The smartest companies in every major industry use WorkFusion to improve workforce engagement, drive operational agility, and improve customer service.

Position
WorkFusion is looking for a CRM/ERP Administrator to join our Minsk team. You will be responsible for CRM Management, Reporting, and Project Management to drive company revenue. We are looking for a detail oriented individual who is organized, efficient, and tech savvy.

Key responsibilities
•    Maintain the Salesforce and NetSuite application for internal users
•    Plan, review than revise configurations and customizations of ERP and CRM to meet evolving needs
•    Support end user requests for new saved searches, reports, KPI’s, and dashboards. Monitor end-user usage of systems and track performance
•    Provide internal, on-going system/technical support to users, including training and maintaining proper system access for all roles
•    Develop, test and deploy customizations, custom objects, new functionality based on evolving business needs
•    Develop, document and implement policies, procedures and guidelines to ensure data integrity, changes protocols, customization, usage etc
•    Maintain up-to-date knowledge of ERP and CRM functionality, customization and integration
•    Provide a quality and timely communication regarding system status
•    Establish and maintain a good relationship with team members and other internal support groups (Executive, Finance/Accounting, Marketing, Sales, Support, PS and IT)
•    Participate in training and information sharing activities 

Qualifications/Experience
•    Should have 2+ years of ERP/CRM administration and configuration experience in complex environments, or equivalent experience with other systems, Netsuite and SalesForce Certification preferred
•    Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports and dashboards
•    Strong data analytics, reporting and database experience (BI, Excel, SQL and other reporting tools, ODBC)
•    Ability to balance technical skills with business acumen, ability to transform end-user needs /functional requirement into technical requirements
•    Requirement for strong conversation English language skills
•    Eager to learn new technologies and solve problems

Benefits
•    Smartest people in the industry and the most interesting product on Belarusian market
•    Comfortable working environment and ample workspace in a modern separate office building with a private parking lot
•    Competitive salary and participation in the shares of the company (stock options)
•    20% of working time for self-development
•    Comprehensive social benefits package, including:
  o    Health insurance covering all the best med centers for you and your family
  o    Sport expenses compensation
  o    Fresh fruit in the office
  o    Professional and English trainings
  o    Team activities
  o    100% paid sick leave and 25-day paid vacation

To apply please submit your cover letter and CV to europe.careers@workfusion.com.

Требования к кандидату

  • Опыт: 3 года
  • Технологии: SalesForce, English, Salesforce instance, SFDC, Excel, PowerPoint
  • Иностранные языки: Английский — Upper Intermediate
  • Дополнительно: Принимаются заявки от иногородних (при условии переезда)
NataliaYushko — Наталия Юшко HR-менеджер


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Who we are
WorkFusion is a software robots company. We use AI to help large companies do with technology what they did before with people.
•    3rd among Top 10 FinTech Companies to Watch in the World 
•    2015, 2016 SIIA CODIE Award winner 
•    2016 Gartner Cool Vendor in Smart Machines 
•    Highest in Vision and Capability for RPA according to Everest Group
•    Forrester top 10 hot AI Technologies

What we do
Imagine the expanse of human talent within a mega-bank, a huge insurance company or a giant healthcare organization: 20,000 super smart people spend half of their days hunting for information, categorizing and extracting documents, PDFs and websites, and keying the bits that matter into a structured format like an Excel spreadsheet. It’s drudgery, and it saps their capacity for more creative, revenue-generating work. Born of a research project at MIT CSAIL, we’ve built a platform that unobtrusively watches their efforts, finds patterns in huge volumes of data, and uses robotics and machine learning to automate the routine work. The smartest companies in every major industry use WorkFusion to improve workforce engagement, drive operational agility, and improve customer service.

Офис:

ул. Славинского, д. 11
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